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$340.00 Original price was: $340.00.$260.00Current price is: $260.00.
1011 – DeckProtect 24-1/4″x24-1/4″, Octagon, Polished Aluminum- Factory Second
This product has some minor cosmetic imperfections on the powder coating and the basalt insulation.
Technically, it performs 100% as advertised. Can ship within 2-4 business days.
The price is free shipping Continental USA.
DeckProtectâ„¢ is not a pad. It is a system engineered to provide maximum protection from the heat under a fire pit. A sturdy aluminum frame houses two layers of tiles made from volcanic rock fiber. Hard rubber feet raise the frame above the deck to allow for air flow and assure that your deck will not become stained from trapped moisture. There are a number of products advertised online to protect your deck from the heat under a fire pit.
Only DeckProtect™ has been recommended by the leading manufacturer of composite decking.
Only DeckProtect™ has been proven by thousands of homeowners without a single failure.
Only DeckProtect™ is available in over 36 sizes and shapes and custom sizes to match any fire pit or fire table.
Please note, our dimensions are considered to be the outside dimensions. Subtract min. 1/4″ for the inside dimension. This important, as we recommend to position the fire pit on top of the insulation of the DeckProtect.
On how we measure an octagon see the picture below
For additional videos on this product, please click here:Â Videos on DeckProtect
Shipping Policy
Lead Time Of Shipping
Please be aware that most of our products are "made to order".
Shipping Returns
To return your product, you should mail your product to: 2275 Bluff Road, Allendale, SC 29810Â You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund Policy
Overview
The Refund and Returns Policy shall lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned; for e.g. perishable goods cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards, Downloadable software products, some health and personal care items.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted:
Items with obvious signs of use. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@texbay.us.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@deckprotect.com and send your item to: 2275 Bluff Road, Allendale, SC 29810
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Need Help?
Contact us at sales@deckprotect.com for questions related to refunds and returns.
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